Shipping Policy

At Chibi Collect, we aim to provide a seamless and reliable shipping experience for our customers. Please review our shipping policy to understand how we handle orders and deliveries.

Order Processing
Orders are processed within 3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Costs
Shipping costs are calculated at checkout based on your location, the size and weight of the items, and the selected shipping method.

Delivery Times
Delivery times vary depending on your location and time of year. Estimated delivery times will be provided at checkout. Please note that these are estimates and not guaranteed.

International Shipping
We do not offer international shipping outside of the United States. 

Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment.

Shipping Issues
If your order is delayed, lost, or damaged during transit, please contact us immediately via our Contact Page. We will work with the shipping carrier to resolve the issue promptly.

Incorrect Shipping Information
It is your responsibility to provide accurate shipping information during checkout. Chibi Collect is not liable for orders shipped to incorrect addresses. If you notice an error in your shipping details, please contact us as soon as possible.

Contact Us
If you have any questions or concerns regarding our shipping policy, feel free to reach out to us via our Contact Page.