Shipping Policy

At CHIBI COLLECT, we aim to provide a seamless and reliable shipping experience for our customers. Please review our shipping policy to understand how we handle orders and deliveries.

1. Order Processing
Orders are processed within [insert processing time, e.g., 1-3 business days] after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Costs
We offer a variety of shipping options to suit your needs. Shipping costs are calculated at checkout based on your location, the size and weight of the items, and the selected shipping method.

3. Delivery Times
Delivery times vary depending on the shipping method chosen and your location. Estimated delivery times will be provided at checkout. Please note that these are estimates and not guaranteed.

4. International Shipping
We offer international shipping to select countries. Please be aware that additional customs fees, duties, or taxes may apply. CHIBI COLLECT is not responsible for any delays or charges incurred at customs.

5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment.

6. Shipping Issues
If your order is delayed, lost, or damaged during transit, please contact us immediately via our Contact Page. We will work with the shipping carrier to resolve the issue promptly.

7. Incorrect Shipping Information
It is your responsibility to provide accurate shipping information during checkout. CHIBI COLLECT is not liable for orders shipped to incorrect addresses. If you notice an error in your shipping details, please contact us as soon as possible.

8. Changes and Cancellations
If you need to make changes to your order or cancel it, please contact us within [insert time frame, e.g., 12 hours] of placing the order. Once the order has been shipped, changes or cancellations cannot be made.

Contact Us
If you have any questions or concerns regarding our shipping policy, feel free to reach out to us via our Contact Page.